Partner Success specialist

  • Customer Success
  • Utrecht, Netherlands

Partner Success specialist

Job description

At Channext, we believe Partnerships is the #1 driver for hardware and software companies to grow their business. That’s why we are on a mission to create the leading Partner Success Platform, helping brands like Cisco, Dell, and Logitech scale revenue with their Partners.

How? Our software makes partner marketing and engagement easy and scalable, while tracking every partner interaction to help our customers measure what’s driving growth and what not. Last year we raised a €4.5M Series A round and doubled our team size to more than 50 employees. Now we are seeking a Partner Success Specialist to join our mission. 🚀

About the job:

As our Partner Success Specialist, you'll be the face of the company to the partner users of our platform. Your key responsibility is to build solid business relationship with our new partners and provide all the service they need. You will help partners with activating their accounts and advise them to maximize the platform value for them. Contact with the partners will be mainly via phone, email & video calls. You're proactive & always helping with a smile, and work with your colleagues to create the ultimate Partner Experience.

Job requirements

About you

  • You are proactive & enthusiastic;
  • You are passionate about delighting customers - every single day;
  • You love helping people;
  • You're a great listener;
  • You speak and write fluent Dutch (native) and English (professional level);
  • You would like to work in SaaS and tech;
  • You're eager to learn and develop yourself

Why Channext?

  • A fast-growing scale-up with international ambitions. The perfect place to develop yourself and kickstart your career. With a personal budget available for coaching and courses.
  • An office with one of the best panoramic views of Utrecht. From the 13th floor, we can see all the beauty this city has to offer;
  • We’re a team with a lot of different personality types, where everyone is heard. Disclaimer: high risk of becoming best friends with your colleagues :) ;
  • Enjoy the ride! Join us in solving riddles from the curiosity box, play our Nintendo Switch in the game room, have a drink in our fancy kitchen and enjoy the luxurious lunch options that is provided for a small fee (optional).
  • Nothing better than some energizers @ work; You can choose whether that's unlimited Red Bull or other soft drinks, OR unlimited dog cuddles. (so yes, dogs are allowed here).
  • Yearly workation! 2021 was in Portugal, this year will be Italy… Oh and maybe we’ll also end up partying for the weekend on Ibiza this summer 👀