Business Analytics intern

At Channext, ROI is at the heart of everything we do. It’s how we prove value to our customers, guide strategic decisions, and scale our platform with confidence.

We’re looking for a highly analytical, detail-driven ROI & Data Analytics Intern to help us scale and improve one of the most critical processes in the company: ROI analysis.

About the job
In this role, your primary focus will be running, improving, and optimizing ROI analyses for our customers. These analyses are essential to demonstrating the success of partner campaigns and directly influence customer trust, renewals, and growth.

Alongside this core responsibility, you’ll support the Product and Customer Success teams with data-heavy operational tasks such as partner list uploads and monthly reporting. You’ll become a key contributor to one of Channext’s most important projects and gain hands-on experience in how a SaaS scale-up proves and scales commercial impact.

This is a 6-month, hands-on internship where accuracy, ownership, and analytical thinking truly matter.

What you’ll be doing

Core Focus: ROI Analysis:

• Preparing, executing, and maintaining ROI analyses for customers

• Increasing the frequency of ROI reporting while ensuring high data quality

• Improving and optimizing existing ROI models, templates, and workflows

• Identifying inconsistencies, gaps, or improvement opportunities in ROI data

• Working closely with PMs and CSMs to ensure analyses align with customer reality

Data & Operational Support:

• Uploading, validating, and maintaining partner lists

• Supporting monthly customer reporting with data preparation and checks

• Performing data enrichment, validation, and consistency checks

• Supporting PM and CSM teams with data-heavy operational tasks

• Helping improve internal processes, templates, and documentation

• Running basic QA checks on data, dashboards, and configurations

Why this role matters

ROI analyses are core to Channext’s business model. They are the proof point of success for our customers and a foundation for long-term partnerships.

As an intern, you won’t be “on the sidelines”, you’ll be actively contributing to one of the most business-critical initiatives in the company, with real ownership and visible impact.

What you learn

• How a SaaS scale-up measures and proves ROI to enterprise customers

• How data flows from partners to platforms to business decisions

• How Product and Customer Success teams collaborate using real performance data

• How to structure, automate, and improve recurring analytical workflows

• How to balance accuracy, speed, and scalability in operational analytics

Who you are

You’re someone who genuinely enjoys working with data and gets satisfaction from clean, accurate analysis:

• Very comfortable with Excel - you can work confidently with formulas, structured data, and large datasets

• Highly detail-oriented: you spot errors others miss

• Comfortable working with repetitive or structured tasks when needed

• Analytical mindset: you like understanding why numbers look the way they do

• Curious and proactive about improving templates, models, and processes

• Reliable and organized: you take ownership once trained

Experience with SaaS tools or analytics environments is a big plus, but not required.

Relevant Study Backgrounds (examples)

• Business / Economics (with data or analytics focus)

• Business Analytics or Business Intelligence

• Data Analytics / Applied Data Science (business-oriented)

• Commercial Economics with analytics modules

• Operations Management or Business Operations

• Information Management or Digital Business

What we offer

• A friendly, ambitious team in our Utrecht office

• Hybrid flexibility (on-site + occasional WFH by agreement)

• A 6-month, part-time internship with real ownership

• Close collaboration with Product and Customer Success teams

• Exposure to one of the most critical analytical processes in the company

• A culture where accuracy, initiative, and improvement are genuinely valued

• €750 per month internship compensation (based on a 40-hour week)