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Content Account Manager

  • Hybrid
    • Utrecht, Utrecht, Netherlands
  • Agency

Join Channext and be the trusted advisor to enterprise clients, turning their goals into compelling campaigns using AI-driven workflows.

Job description

At Channext, we help enterprise companies deliver the best channel-marketing content strategies through our platform. We’re looking for a Content Account Manager who can combine strong client-facing skills with a sharp eye for messaging. In this role, you’ll be the trusted advisor for our enterprise customers - leading creative kick-offs, capturing their goals, and turning them into compelling campaigns with the support of AI-driven workflows.

Job requirements

About the role

As our Content Account Manager, you’ll:

  • Lead customer onboarding and discovery sessions to capture goals, tone of voice, and messaging priorities.

  • Craft strong campaigns and create high-quality copy through structured and advanced briefing of our AI models.

  • Act as the main point of contact for your clients, building trusted relationships.

  • Report on campaign performance and translate metrics into insights and recommendations.

  • Proactively advise clients - suggesting improvements, introducing new product capabilities, and challenging ideas when needed.

  • Influence client campaign strategy while aligning with Channext’s platform capabilities.

  • Contribute to internal playbooks and AI-driven workflows to continuously improve our content and briefing process.

About you

You’re a motivated team player who’s eager to learn and grow. Ideally, you:

  • 3+ years of experience in account management (agency or B2B SaaS background preferred).

  • Strong understanding of marketing, content, and messaging strategy.

  • Copywriting knowledge (you won’t write everything - but you know what great copy looks like).

  • Ability to analyze performance data and translate it into strategic insights.

  • Confident communicator with the ability to influence and advise clients.

  • Proactive, detail-oriented, collaborative, and innovative mindset.

Why join Channext?

  • 3% pension contribution

  • Work-from-anywhere: spend up to 4 weeks per year working abroad

  • 25 paid vacation days and the option to buy 5 more vacation days (up to 30 total)

  • Competitive salary

  • Hybrid working: for this role you’ll work 3 days in the office and 2 days from home

  • Annual Learning & Development budget

  • Team outings & seasonal events

  • Work on new, industry-leading solutions that redefine partner marketing.

  • Your work will have a direct influence on our platform’s success.

  • Be part of a small but highly effective team, where your voice truly matters.

🚀 You’ll be part of a fast-growing team that blends human creativity with AI innovation. This role is mid-level, with the opportunity to grow into senior strategic positions as we scale.

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