Content Account Manager

At Channext, we help enterprise companies deliver the best channel-marketing content strategies through our platform. We’re looking for a Content Account Manager who can combine strong client-facing skills with a sharp eye for messaging. In this role, you’ll be the trusted advisor for our enterprise customers - leading creative kick-offs, capturing their goals, and turning them into compelling campaigns with the support of AI-driven workflows.

About the role

As our Content Account Manager, you’ll:

• Lead customer onboarding and discovery sessions to capture goals, tone of voice, and messaging priorities.

• Craft strong campaigns and create high-quality copy through structured and advanced briefing of our AI models.

• Act as the main point of contact for your clients, building trusted relationships.

• Report on campaign performance and translate metrics into insights and recommendations.

• Proactively advise clients - suggesting improvements, introducing new product capabilities, and challenging ideas when needed.

• Influence client campaign strategy while aligning with Channext’s platform capabilities.

• Contribute to internal playbooks and AI-driven workflows to continuously improve our content and briefing process.

About you

You’re a motivated team player who’s eager to learn and grow. Ideally, you:

• 3+ years of experience in account management (agency or B2B SaaS background preferred).

• Strong understanding of marketing, content, and messaging strategy.

• Copywriting knowledge (you won’t write everything - but you know what great copy looks like).

• Ability to analyze performance data and translate it into strategic insights.

• Confident communicator with the ability to influence and advise clients.

• Proactive, detail-oriented, collaborative, and innovative mindset.

Why join Channext?

• 3% pension contribution

• Work-from-anywhere: spend up to 4 weeks per year working abroad

• 25 paid vacation days and the option to buy 5 more vacation days (up to 30 total)

• Competitive salary

• Hybrid working: for this role you’ll work 3 days in the office and 2 days from home

• Annual Learning & Development budget

• Team outings & seasonal events

• Work on new, industry-leading solutions that redefine partner marketing.

• Your work will have a direct influence on our platform’s success.

• Be part of a small but highly effective team, where your voice truly matters.

🚀 You’ll be part of a fast-growing team that blends human creativity with AI innovation. This role is mid-level, with the opportunity to grow into senior strategic positions as we scale.