Operations & Vendor Support intern

We’re looking for an energetic, detail-loving intern who wants to dive into the real operational engine behind a SaaS scale-up. You'll support the Product and Customer Success teams with key vendor-related activities and help keep our workflows running smoothly and accurately.

You’ll work closely with the PM and CSM teams to make sure vendor data, partner lists, reporting, and setup processes are ready for action, and you’ll learn exactly how enterprise customers operate behind the scenes.

This is a hands-on, execution-focused internship where you’ll become a critical part of our operations for 6 months.

What you’ll be doing

You’ll have clear ownership, once trained, over several operational tasks, including:

Vendor Operations:

• Loading and verifying partner lists

• Setting up new vendor accounts in the platform

• Preparing and executing ROI analyses

• Performing data enrichment and validation

• Supporting monthly vendor reporting, including insights preparation
  

Process & Internal Support:

• Helping improve internal processes and removing unnecessary friction

• Supporting PM/CSM with ad-hoc operational tasks

• Helping write guidelines, templates, and instruction documents

• Running basic QA checks on data, dashboards, or configurations

• Picking up recurring workflows based on priority and deadlines
  
  

What you’ll learn

This internship is designed to give you real exposure to SaaS operations and the world of enterprise customers:

• How product and customer teams collaborate in a scale-up

• How enterprise vendors work with partners

• How to manage and improve operational flows

• How to collect, verify, and work with real customer data

• How to structure and run repeated workflows efficiently

• Experience with digital tools and SaaS environments
  

Who you are

You don’t need advanced technical degrees, just a solid grasp of data fundamentals and a willingness to put in thoughtful, consistent work. We’re looking for someone who is eager to learn, ready to deliver, and not afraid to get into the details:

• Detail-oriented and reliable: you double-check your work

• Comfortable with repetitive tasks when needed

• Data-savvy: you know your way around Excel/Sheets and formulas

• Curious & proactive: you ask when unsure and explore improvements

• Familiar with SaaS or digital tools (big plus!)

Potential studies

• Business / Economics (with a data or operations focus)

  • Business Administration

  • International Business

  • Business Operations / Operations Management

  • Economics & Business Economics

  • Commercial Economics (with data/analytics modules)

• Data / Analytics–Oriented Studies (lightweight, not heavy math)

  • Data Analytics

  • Data Science for Business

  • Business Intelligence

  • Applied Data Science (HBO level)

• Information / Technology Programs (practical, not engineering-heavy)

  • Information Management

  • ICT & Business (HBO)

  • Digital Business & Innovation

  • ICT Administration or Applied IT (HBO)

What we offer

• A friendly, ambitious team environment in our Utrecht office

• Hybrid flexibility (on-site + occasional work-from-home by agreement)

• 6 month part-time internship

• Mentorship from Product and Customer Success teams

• A chance to make a real impact by improving processes that matter

• A fun, energetic working culture where your input is genuinely valued

• €500 per month internship compensation (based on a 40-hour week).